Welcome to Rishikesh Camping (https://www.rishikeshcamping.co.in). By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website or services.

1. General Information

  • Rishikesh Camping is a third-party service provider offering bookings for camping, adventure activities, including river rafting, and other outdoor experiences in Rishikesh. We partner with local service providers to offer you the best experiences, but we do not own or operate the actual campsites or rafting operations.
  • Our role is to facilitate your booking process, provide information, and ensure you have the necessary support during your stay.

2. Booking and Payment

  • Booking Process: To book a camping package, rafting session, or any other service, you must provide valid personal information and payment details through our booking platform. All bookings are subject to availability and confirmation.
  • Payment Terms: Full payment or a deposit (if applicable) is required to secure your booking. Payment can be made via various methods such as credit/debit cards, bank transfer, or other methods offered on our site.
  • Cancellations: Cancellation policies vary depending on the service provider. Please review the cancellation policy provided at the time of booking. Cancellations made outside the stipulated timeframe may be subject to a cancellation fee.

3. River Rafting and Adventure Activities

  • Rafting Disclaimer: We offer rafting trips on the Ganga River and its tributaries, including the Heval River. By booking rafting services, you acknowledge that rafting is an inherently risky activity, and participation in rafting, as well as other adventure sports, is voluntary.
  • Waiver of Liability: Before engaging in rafting or any adventure activity, you may be required to sign a waiver of liability releasing us and our partners from any responsibility in case of accidents or injuries.
  • Health and Safety: You must be in good health and follow all safety instructions provided by our rafting guides and activity organizers. We reserve the right to refuse service to anyone who, in our judgment, is unfit for participation due to health reasons or failure to adhere to safety guidelines.

4. Use of Our Website

  • Content and Ownership: All content on our website, including text, images, logos, and graphics, is owned by Rishikesh Camping or our partners. You may not use, reproduce, or distribute any content from our website without our explicit permission.
  • User Responsibility: By using our website, you agree not to engage in any activity that may harm, disrupt, or damage the functionality of the site, including uploading viruses, malware, or any malicious content.

5. Third-Party Service Providers

  • Service Providers: As a third-party service provider, we partner with various local providers for camping accommodations, rafting, trekking, and other activities. While we make every effort to ensure quality and safety, we are not directly responsible for the services provided by these third parties.
  • Third-Party Links: Our website may contain links to external websites or resources. We are not responsible for the content, policies, or practices of these third-party websites. You should review their terms and conditions and privacy policies before engaging with them.

6. User Conduct

  • Respectful Behavior: You agree to behave responsibly and respectfully during your stay at the campsites and during all activities. Any disruptive or inappropriate behavior may result in immediate expulsion from the campsite or activity without refund.
  • No Alcohol/Drugs: Consumption of alcohol and drugs is prohibited during rafting trips and other activities. Please abide by the local laws and regulations.

7. Limitations of Liability

  • General Disclaimer: Rishikesh Camping is not responsible for any injury, loss, damage, or delays that may occur during your camping experience, rafting trips, or any other services. We do our best to provide accurate information and ensure a safe experience, but we cannot be held liable for unforeseen circumstances.
  • Force Majeure: We are not liable for any failure or delay in fulfilling our obligations due to events beyond our control, including natural disasters, strikes, technical failures, or other unforeseen events.

8. Modifications to Terms

  • Changes to Terms: Rishikesh Camping reserves the right to modify these terms and conditions at any time. Any changes will be reflected on this page, and the updated terms will take effect immediately upon posting.
  • Booking Terms: If you have made a booking prior to the change, the terms applicable at the time of your booking will govern that booking.

9. Privacy Policy

  • Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

  • These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be resolved in the courts located in Rishikesh, Uttarakhand.

11. Contact Us

If you have any questions or concerns about our terms and conditions or any aspect of our services, please contact us:

Rishikesh Camping